Explain how Both Individual and Institutional Racism Have an Impact on Service Provision and the Experiences of People Receiving Services

Collins national dictionary defines racism as an "animosity shown to peoples of a different race" (Collins, p396)
In this essay I shall use relevant materials to explain why individual and institutional racism have an impact on people using care services and on the service provided. I will look firstly at racism as a whole and discuss what it is. Using the literature and case studies I will explore how care workers and the organisations for which they work can operate to combat racism.
Racism is prejudice and discrimination and happens when people believe there is one race or culture that is better than others. One example is when British people believe that they are superior to people from a different country.
One symptom or racism could be stereotyping, where people generalise between a group of people who look the same or are of the same age. …