Information Technology Outsourcing

Nordstrom has taken the first step in trying to increase its competitive advantage by using a knowledge management system (KMS). Their main goal is to give Nordstrom's apparel design team the ability to check in real time the availability and price of materials, such as denim, because it has a view of the supplier databases. It can also keep a tab on the manufacturing schedule and delivery with a view into the databases of manufacturing partners in Asia and Mexico.
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