Six Sigma at Motorola: How Motorola Realizes the Potential of Its Employees by Fostering a Leadership Culture

Motorola - "all employees at Motorola must consistently strive for a six sigma target
Six Sigma at Motorola:
Motorola learned about quality the hard way: by being consistently beaten in the competitive marketplace. When a Japanese firm took over a Motorola factory that manufactured television sets in the United States, they promptly set about making drastic changes in the way the factory operated. Under Japanese management, the factory was soon producing TV sets with 1/20th the number of defects they had produced under Motorola management. …